Thursday, December 5, 2013

The Best Hospital in Singapore

Speaking of the best hospital in Singapore, for me it would be the Gleneagles, for it has great doctors and nurses.

In hospitals, there are always more nurses than doctors. So it is really the nurses' job to take care the patients day by day. They observe the patient from the psychological changes to conditional changes and they are well aware of the patients’ living arrangements, such as daily food and clothing. They will timely inform the doctors any changes in the patients.

Their professionalism left me a very deep impression. They love their work so that they are happy to work, even in fact that the works are very heavy and trivial. Because most patients are not accompanied by family members all the time, so during the other time, doctors and nurses are fit in the role of family members to care the patients.

In communication, they are also very particular about the wording, attitude, tone and manner. They speak always with a smiling. They respect for the religious beliefs of others. Even when patients are in anger, they still maintain a professional image.

They respect the patient's privacy. In the hospital wards, there is a sliding folding screen between each bed. All clinics and operations are taken inside the screen which both protects the privacy of patients and effectively reduces unnecessary disputes.

For a best hospital in Singapore, the workers should be respectful of patients’ individual information and keep them safe. If someone called to ask a patient's condition, nurses or related workers will be tactfully evaded his question, and let him talk to the patient's relatives or to the hospital to interview with the doctor.

The hospital also supervises the work and service of their doctors and nurses by encouraging patients to fill out the feedback form. In such a form, they can score the doctors and nurses and commend their satisfaction and dissatisfaction. If they did not fill out before discharge, they can mail or fax to the department. Moreover, the hospital regularly writes to hospitalized patients and sincerely seeks their advice. If a doctor or nurse named in recognition of the patients, he will be given a priority to enjoy the training, opportunities for promotion and other prizes. Under these incentives, hospital workers and patients have a very good relationship. And these healthy competitions make doctors and nurses wholeheartedly for the lifting of patients with a variety of troubles, as well as influence positively the young doctor or nurse. So I think the best hospital in Singapore would be one like this.

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