How to Incorporate Data Communication Services into Your Business

For your business to evolve, you will often need to take advantage of the latest technological developments in data communication in order to increase productivity, expand your customer base, boost business and maximize profit. Companies are using a number of different ways to communicate with employees and customers, such as SMS text messaging, voicemail, fax, and email, and a successful company should be able to incorporate these technologies into the day-to-day operations of their business. Radiance Communications is one of the most successful telecommunications service providers in Singapore. Having been launched in 1999, the company has gone from strength-to-strength and continues to pride itself on providing an excellent level of customer service and data communication solutions at a cost-effective price.

Why should I choose Radiance Communications for data communication services?

Radiance Communication has always incorporated the latest technological advances into its business, and is committed to providing operational support to its many clients and customers. The company has over 650,000 end points and trunks and is responsible for 10,000 contact centre seats in Singapore and beyond, providing an excellent level of customer service for the 800 companies who have used their services.

How can Radiance Communications help me to incorporate data communication into my business?

With its Unified Communications service, Radiance Communications can provide a number of different data communication services which can be integrated into any business, regardless of its size. This includes instant messaging services, where contact centre employees can communicate with each other and senior team leaders or management instantly, reducing the need to be off the phone for a prolonged amount of time. This in turn can increase productivity and improve call-handling time. Call control services can ensure that more calls are answered in a quicker time then ever before, utilizing software which can predict call trends, such as the busiest times of the day when a company should expect a spike in call volume.

What other services can Radiance Communication offer for my business?

Radiance Communications can help incorporate IP telephony(ip telephony systems), video conferencing(video conferencing solutions), data sharing, speech recognition, and unified messaging system into your business, enabling you to control communication in your business more effectively than ever before. The company has a number of high-respected technology partners around the world and are continuously looking for the next development which can help to improve productivity and increase profit in the workplace. The company offers operational support for any technological problem that may arise in your business, and can provide a bespoke service for a business of any size.